Privacy Policy

 

At Soul ardour, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us through our webshop. By using our webshop, you consent to the practices described in this policy.

 

1. Information we collect:

   a. Personal Information: When you place an order on our webshop, we collect certain personal information, including your name, email address, shipping address, and payment details. This information is necessary to process your order and fulfill your purchase.

   b. Cookies: Our webshop uses cookies to enhance your browsing experience and provide personalized content. These cookies may collect information such as your IP address, browser type, and browsing behavior. You can manage your cookie preferences through your browser settings.

 

2. Use of information:

   a. Order Processing: We use the personal information you provide to process your orders, communicate with you about your purchase, and deliver your order.

   b. Marketing Communications: With your consent, we may use your email address to send you promotional offers, updates, and newsletters. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the email.

   c. Legal Obligations: We may disclose your personal information if required by law or in response to a valid legal request.

 

3. Data Security:

   a. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

   b. We use secure payment gateways to process your payment information. We do not store your payment details on our servers.

 

4. Third-Party Services:

   a. We may engage third-party service providers to assist us in operating our webshop and delivering our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

   b. Our webshop may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

 

5. Data retention:

   We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

 

6. Your rights:

   You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.

 

7. Changes to this Privacy Policy:

   We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our webshop.

 

If you have any questions or concerns regarding our privacy policy, please contact our customer service team at info.soulardour@gmail.com .